London Man and Van Digital Accessibility Statement
London Man and Van is committed to providing an accessible online experience for all visitors, including disabled users, older users, and anyone who relies on assistive technologies. This Accessibility Statement explains the measures we take to support accessible London Man and Van services through our website and digital content.
Our Commitment to Accessibility
We aim to make our website usable and understandable for as many people as possible. Our goal is for the site to meet the Web Content Accessibility Guidelines version 2.1, at the AA level. These internationally recognised guidelines explain how to make digital content more accessible and inclusive.
We work to ensure that customers looking for accessible London Man and Van services can learn about our removals, transport, and support options without facing unnecessary barriers.
WCAG 2.1 AA Compliance
The site is developed and reviewed with the WCAG 2.1 AA success criteria in mind. This includes attention to perceivable content, operable navigation, understandable information, and robust code. While we continually improve, our current efforts focus on:
Providing sufficient colour contrast between text and background so that content is clear and readable.
Using consistent headings and structure to help screen readers and keyboard users move through pages efficiently.
Ensuring form fields and interactive elements are properly labelled so that you understand what information is required when booking London Man and Van services.
Minimising content that flashes or moves in ways that could be difficult for some users.
Screen-Reader Support
Our website is designed to work with common screen-reader software to support customers who are blind or have low vision. We aim to use semantic HTML so that headings, paragraphs, lists, and buttons are announced correctly. Images that convey important information are given descriptive alternative text where possible.
We review content so that page titles, headings, and link text are meaningful when read aloud. This helps screen-reader users understand where they are on the site and how to find details about our London Man and Van services.
Keyboard Navigation
The site is designed so that you can navigate using a keyboard without relying on a mouse or touchpad. This includes the ability to move through menus, forms, and buttons using the keyboard alone. Focus indicators are used so you can see which element is currently selected.
We aim to keep the navigation order logical, avoiding keyboard traps and ensuring that all essential actions, such as requesting a quote or learning about accessible London Man and Van options, can be completed using the keyboard.
Ongoing Improvements
Accessibility is an ongoing process. As we update our services, content, and design, we review potential impacts on accessibility. When new features are introduced, we aim to test them with assistive technology and against WCAG 2.1 AA guidelines.
If we identify accessibility issues, we prioritise fixes based on how much they affect users ability to access essential information or complete key tasks, such as arranging a move or contacting our team.
Contact for Accessibility Requests
We welcome feedback from customers and visitors about the accessibility of our website and our London Man and Van services. If you experience any barriers, have difficulty using a page, or need information in a different format, you can contact us using the contact form on our website.
When you contact us about an accessibility issue, please tell us which page or service you were using and describe the problem in as much detail as you can. We will review your request and aim to respond within a reasonable timeframe. Where possible, we will provide an accessible alternative or make adjustments so you can access the information or service you need.
Our aim is to make London Man and Van services as accessible and inclusive as possible, both online and offline, and your feedback helps us improve.